Our Lifetime Warranty

Because True Brilliance Lasts Forever

Jewellery is more than adornment, it is a declaration of love, legacy, and meaning. At The Always Moissanite, we believe every piece should stand the test of time, just as your moments do. That’s why we proudly offer a Lifetime Warranty on all our Moissanite gemstones, ensuring their fire, brilliance, and clarity remain as captivating as the day you first wore them.

What Our Lifetime Warranty Covers

Eternal Brilliance

Your Moissanite will never lose its fire, cloud, or change color over time.

Durability & Scratch Resistance

Moissanite is one of the hardest gemstones, second only to diamond, ensuring its strength and resistance to daily wear.

Authenticity & Quality Assurance

Every Moissanite gemstone we offer is ethically sourced, expertly cut, and rigorously inspected for superior quality.

What’s Not Covered

• Loss or theft of the gemstone or jewellery piece. • Damage resulting from improper handling, exposure to harsh chemicals, or accidents. • Routine wear-and-tear of the metal setting, including prongs, bands, and accents.

We recommend insuring your jewellery through a trusted provider for full protection.

How to Make a Warranty Claim

Step 1: Contact Our Team

Reach out via our dedicated Warranty Support form, including images of the issue.

Step 2: Expert Evaluation

Our team will assess your claim and determine eligibility.

Step 3: Resolution

If covered, we will replace or restore your Moissanite gemstone to its original brilliance.

Caring for Your Moissanite

• Clean regularly with warm, soapy water and a soft brush. • Avoid direct contact with harsh chemicals or abrasive surfaces. • Schedule periodic inspections to ensure prong security and metal integrity.